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Return Policy

Buffoonery Factory LLC is happy to honor exchanges for defective products. If you received a defective product from us, we'll happily replace it with a working version. Customers have 30 days to exchange any Buffoonery Factory product. Product(s) must be returned in a good, unused state to receive an exchange. 

Questions?
We'd love to answer any questions or concerns you have about returns. Email us using the form on the 'Contact' page or click the "mail" icon in the top-right corner of the screen.

Privacy Policy

This privacy policy discloses the privacy practices for www.grizcoat.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

This web site contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Information Collection, Use, and Sharing 
We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

if you have opted in to receive our newsletters, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of these distributions at any time.

Orders 
We request information from you on our order form. To buy from us, you must provide contact information (like name, shipping address and email address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Cookies 
We may use "cookies" and tracking technology on this site. A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site, identify repeat visitors to our site, understand how visitors are using our site and gather other useful information, such as browser type and operating system. Cookies enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing
We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

Your Access to and Control Over Information 
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.

Security 
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon in your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees or outside contractors who need the information to perform a specific job (for example, billing, customer service and order fulfillment) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates
Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via the email address at the bottom of this page.

 

Terms of Service

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms of Service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

    Permission is granted to temporarily download one copy of the materials (information or software) on Buffoonery Factory LLC's web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
* modify or copy the materials;
* use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
* attempt to decompile or reverse engineer any software contained on this web site;
* remove any copyright or other proprietary notations from the materials; or
* transfer the materials to another person or "mirror" the materials on any other server.
    This license shall automatically terminate if you violate any of these restrictions and may be terminated by Buffoonery Factory LLC at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

    The materials on this web site are provided "as is". Buffoonery Factory LLC makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Buffoonery Factory LLC does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Buffoonery Factory LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Buffoonery Factory LLC's Internet site, even if Buffoonery Factory LLC or a Buffoonery Factory LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Buffoonery Factory LLC's web site could include technical, typographical, or photographic errors. Buffoonery Factory LLC does not warrant that any of the materials on its web site are accurate, complete, or current. Buffoonery Factory LLC may make changes to the materials contained on its web site at any time without notice. Buffoonery Factory LLC does not, however, make any commitment to update the materials.

6. Links

Buffoonery Factory LLC has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Buffoonery Factory LLC of the site. Use of any such linked web site is at the user's own risk.

7. Site Terms of Use Modifications

Buffoonery Factory LLC may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Buffoonery Factory LLC's web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.

General Terms and Conditions applicable to Use of a Web Site.

San Francisco, CA 94114 United States

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